Our Approach & Methodology

    Software Selection

    As expert web solution architects, we make it our business to research and review the best software available for the projects we undertake. We are dedicated to providing expert independent advice and high quality solutions tailored to our client’s needs. It is this focus that allows KDG and our clients to succeed.

    Project Management

    KDG utilises formal project management methodologies when developing online projects. The following is a summary of the approach and methodology we employ when solving our client’s problems.

    Stage 1 – Project Orientation

    The project is considered from a high-level, business planning perspective to articulate the key outcomes required and form the foundations of the project planning stage:

    • Define purpose and primary business goals (including performance targets and acceptance criteria);
    • Define key system features and technical functionality;
    • Define maintenance, support and ongoing management requirements;
    • Define our business relationship.

    … Advice, feasibility & getting everybody on the same page!

    Stage 2 – Project Planning

    A mutually agreeable strategy is formalised in writing prior to commencement and includes:

    • The scope of the project covering all features and functionality;
    • Estimate of financial investment;
    • Outline of any assumptions made during the planning phase.

    … Getting it right the first time with no hidden surprises!

    Stage 3 – Project Development

    Your project is professionally managed and administered by ensuring:

    • Project Management Methodologies are utilised and best practices maintained;
    • Quality Control Systems are in place during development;
    • Testing is undertaken prior to Official Launch;
    • Project goals are reviewed and accepted in writing;
    • Managed deployment and Official Launch.

    … Minimising Risk – Maximising Results!

    Stage 4 – Post Delivery

    Our continuing partnership includes (as required):

    • Technical Support and System Maintenance;
    • Upgrades and Optional Modules
    • Ongoing System and Performance Monitoring;
    • Online Business Strategy and Performance Consultations incorporating:
    1. Search Engine Optimisation (SEO) & Pay-Per-Click (PPC) Advertising Campaigns;
    2. Email Campaign Management;
    3. Cross-Media Promotions; and
    4. Viral and Social Network Marketing.

    … You’ll never be alone!