Brief Given

Parks Forum is the peak industry association for park management agencies in Australia and New Zealand.

Parks Forum represent agencies which have management and stewardship responsibility for the full range of parks across the parks spectrum, from smaller urban parklands and forests, through to larger national parks and protected areas.

Parks Forum required their website to be upgraded to provide enhanced functionality and ease of use. In addition to this, Parks Forum required the implementation of a Resource Database to provide various stakeholders access to a growing library of documents.

Strategy Developed

KDG worked with Parks Forum and Wellmark Perspexa (advertising agency) to design and develop the new website which would utilize both an enterprise content management system (ECMS) and knowledge management system.

The ECMS was customized to ensure Parks Forum team members could easily manage the publication of content within the website. To enable various levels of access to the document library (resource database) a customized knowledge management system was implemented that allowed for full text indexing of documents and restricted access to a number of pre-defined levels.

Result Achieved

The new Parks Forum website and resource database was launched in early December 2009. The website has received very positive feedback from the parks management community and has a schedule of further enhancements currently in planning.

Technology Used

Content Management System:
Customised Interspire Website Publisher

Knowledge Management System:
Customised Interspire Knowledge Manager